Standard Swedish standard · SS-ISO/IEC 20000-10:2018

Information technology - Service management - Part 10: Concepts and vocabulary (ISO/IEC 20000-10:2018, IDT)

Status: Valid

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Standard Swedish standard · SS-ISO/IEC 20000-10:2018

Information technology - Service management - Part 10: Concepts and vocabulary (ISO/IEC 20000-10:2018, IDT)
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Scope
This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
This document can be used by:
a) organizations seeking to understand the terms and definitions to support the use of ISO/IEC 20000 (all parts);
b) organizations looking for guidance on how to use the different parts of ISO/IEC 20000 to achieve their goal;
c) organizations that wish to understand how ISO/IEC 20000 (all parts) can be used in combination with other International Standards;
d) practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC 20000 (all parts).

Subjects

Other (03.080.99) General (35.020)


Buy this standard

Standard Swedish standard · SS-ISO/IEC 20000-10:2018

Information technology - Service management - Part 10: Concepts and vocabulary (ISO/IEC 20000-10:2018, IDT)
Subscribe on standards - Read more Dölj
Price: 1 152 SEK
standard ikon pdf

PDF

Price: 1 152 SEK
standard ikon

Paper

Price: 1 843,20 SEK
standard ikon pdf + standard ikon

PDF + paper

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Product information

Language: English

Written by: Svenska institutet för standarder

International title:

Article no: STD-80006935

Edition: 1

Approved: 9/28/2018

No of pages: 44

Also available in: SS-ISO/IEC 20000-10:2018